CONTACT US TODAY 07 378 8128
Our Hours -
Monday - Friday 8:00am - 4:30pm
Saturday & Sunday CLOSED
COVID - 19 LEVEL 2 DELTA - SERVICE UPDATE 7th September 2021
Services and Opening Hours
Monday - Friday 8:00am - 4:30pm & Saturday CLOSED.
From Wednesday 8th September 2021 WOF & REGO CENTRE will be operating under COVID-19 Alert Level 2 DELTA.
COVID-19 General Health and Safety
:PLEASE WEAR A MASK & SCAN OUR QR CODE OR SIGN IN WHEN YOU ARRIVE:
As it always has been during all COVID-19 Alert Levels, our main priority at WOF & REGO CENTRE is to ensure the safety and wellbeing of our team members and our customers. Operational changes are still in place at THE WOF & REGO CENTRE.
All of our staff will be observing social distancing practices, wearing gloves and masks where appropriate and washing their hands between each inspection. We ask you to help us by observing these practices as well. Our customer service team are now seated behind Glass Hygiene Screen. This is added protection for them and for you.
COVID-19 DELTA LEVEL 2 Procedures
Under Alert Level 2 DELTA we will once again be able to offer services through our front counter. This will include Road User Charges, vehicle registration, and other NZTA services. Inside our reception areas we will also be following strict health and safety procedures so please make sure you and your team are familiar with the steps below:
1.On arrival at THE WOF & REGO CENTRE you may be met at the entrance by a staff member (if we are not there our front counter team member will talk to you about what to do next. Before visiting THE WOF & REGO CENTRE please ensure your vehicle is clutter free. To reduce the chance of infection, we will not be able to unload items from seats/floor or boots to complete inspections. WEAR A MASK. We also ask that only one person comes to THE WOF & REGO CENTRE with the vehicle.
2.You are required to sign our Covid Register or scan our QR Code ON ARRIVAL.
3.You will be asked a series of COVID-19 related questions. Please do not be offended when we ask these questions as they are for the safety of everyone visiting THE WOF & REGO CENTRE.
4.We will have limited waiting room and queuing areas so please come into reception on your own.
5.Please read all signage, use the provided hand sanitiser and maintain two metre distance from our staff and other customers at all times when at THE WOF & REGO CENTRE
.
6.Please follow floor markings to ensure social distancing. If there is no room inside please wait outside until someone leaves before entering.
7.It is preferable that you use your own pen for signing and completing any required paperwork. Please bring your own pen from your vehicle.
8.As we have pointed out before it is important to note that currently we can only accept card (debit card no credit) We cannot accept cash for this service.
From everyone at THE WOF & REGO CENTRE please take care of yourselves, your family and all of those around you.
Thank you for your understanding during this time.
The last few weeks have been unlike anything New Zealand has ever experienced before. We’ve all been in this together so from everyone at THE WOF & REGO CENTRE we understand how hard it will have been for you, your families, your businesses and those around you but we thank you for all that you have done to ensure we get through this period of time in the safest and healthiest possible way.
COVID-19 ALERT LEVEL 3 SERVICES AND OPENING HOURS
From Wednesday 1st September 2021 (First Day of Level 3) we will enter COVID-19 Alert Level 3. This alert level enables us to open but under strict health and safety procedures.
We will continue to run on a reduced network of services opening during Alert Level 3.
Our Hours Open from 8.00am to 4.30pm, Monday to Friday. Saturday 8:00am to 12:00pm
On Wednesday 1st September 2021. THE WOF & REGO CENTRE . This is to ensure we have been deep cleaned, all health and safety equipment has been properly installed and all staff are familiar with health and safety procedures.
In Alert Level 3 we are unable to offer Any Servicing, Pre-Purchase Inspections, Road User Charges, Vehicle Registration and other NZTA products or services. WOF INSPECTIONS ONLY
COVID-19 SAFETY PROCEDURES
As we move to COVID-19 Alert Level 3, our main priority at THE WOF & REGO CENTRE is to ensure the safety and wellbeing of our team members and our customers. We have made several operational changes here at THE WOF & REGO CENTRE.
In line with Ministry of Health recommendations, we will need you to follow strict health and safety procedures when visiting us for your vehicle inspection. To ensure you know what is happening we have outlined our new procedure below:
1.Before visiting any THE WOF & REGO CENTRE please ensure your vehicle is clutter free. To reduce the chance of infection, we will not be able to unload items from seats/floor or boots to complete inspections. Wear a Mask. We also ask that only one person comes to THE WOF & REGO CENTRE with the vehicle.
2.When arriving at THE WOF & REGO CENTRE please stay in your vehicle. A WOF & REGO CENTRE employee will come to you!
3.We will ask for your name, address and contact phone number to put in our COVID-19 register should we need to contact you again or alternatively scan our QR Code to record your visit.
4.You will be asked a series of COVID-19 related questions. Please do not be offended when we ask these questions as they are for the safety of everyone visiting THE WOF & REGO CENTRE.
5.If you are an account customer the WOF & REGO CENTRE employee will take your order number to process the transaction. If you are not an account customer then you will need to make a card payment (credit or debit) inside the Office when directed to.
6.When you reach the front of the queue you will be given instructions by our Automotive Technician or a member of staff as to what they require you to do whilst the inspection is taking place. Please follow their instructions.
Our staff will be observing social distancing practices, wearing gloves and masks where appropriate and washing their hands between each inspection. We ask you to help us by observing these practices as well. Our customer service team are now seated behind Perspex hygiene screens. This is added protection for them and for you.
It is important to note that currently we can only accept card (debit or credit) or on account as a form of payment. We cannot accept cash or cheques.
THE WOF & REGO CENTRE.
Our WOF & REGO CENTRE will be drop-by for our WOF inspection services. We will be managing our queues as efficiently as possible to ensure we get to our customers in a timely manner, so please be patient and remember to please remain in your vehicle until an employee comes to serve you. Thank you for your understanding.
If you would rather drop off your vehicle for a WOF inspection, please let us know and we can call you when your vehicle is ready to pick up.
EXTENSIONS ON EXPIRED INSPECTIONS AND DOCUMENTS
THE WOF & REGO CENTRE and other inspection industry organisations are continuing to work with the New Zealand Transport Agency (NZTA) to gain clarification surrounding extensions on expired WoF’s,
FOR ROAD USER CHARGES, VEHICLE REGISTRATION AND OTHER NZTA PRODUCTS -
We are unable to offer these services to any of our customers at this point in time. These services will resume when we are able to resume normal business again.
We’re committed to keeping you up to date with any changes that we need to make during this time and will post updates on our website, our social media channels and send further emails. We ask that you regularly check www.wofandregovehicletesting.co.nz for information as this will be where we will post information first.
From everyone at THE WOF & REGO CENTRE please stay safe take care of yourselves, your family and all of those around you.
Updated August 27th 2021.
COVID - 19 LEVEL 2 SERVICE UPDATE
Services and Opening Hours
Monday - Friday 8:00am - 4:30pm
From Thursday 14 May WOF & REGO CENTRE will be operating under COVID-19 Alert Level 2.
The good news about Alert Level 2 is that we can offer all of our usual services including Warrant of Fitness (WoF), Road User Charges, vehicle registration, and other NZTA services.
COVID-19 General Health and Safety
As it always has been during all COVID-19 Alert Levels, our main priority at WOF & REGO CENTRE is to ensure the safety and wellbeing of our team members and our customers. Operational changes are still in place at THE WOF & REGO CENTRE.
All of our staff will be observing social distancing practices, wearing gloves and masks where appropriate and washing their hands between each inspection. We ask you to help us by observing these practices as well. Our customer service team are now seated behind Glass Hygiene Screen. This is added protection for them and for you.
In addition, it is important to note that currently we can only accept card (debit or credit) or on account as a form of payment for all transactions. We cannot accept cash.
Please Stay Safe & Follow these procedures.
Thank you for your understanding.
THE TEAM AT THE WOF & REGO CENTRE.
COVID-19 Safety Procedures For NZTA Products
Under Alert Level 2 we will once again be able to offer services through our front counter. This will include Road User Charges, vehicle registration, and other NZTA services. Inside our reception areas we will also be following strict health and safety procedures so please make sure you and your team are familiar with the steps below:
1.On arrival at THE WOF & REGO CENTRE you may be met at the entrance by a staff member (if you are not then our front counter team member will talk to you about what to do next.
2.We will ask for your name, address and contact phone number to put in our COVID-19 register should we need to contact you again.
3.You will be asked a series of COVID-19 related questions. Please do not be offended when we ask these questions as they are for the safety of everyone visiting THE WOF & REGO CENTRE.
4.We will have limited waiting room and queuing areas so please come into reception on your own.
5.Please read all signage, use the provided hand sanitiser and maintain one metre distance from our staff and other customers at all times when at THE WOF & REGO CENTRE
.
6.Please follow floor markings to ensure social distancing. If there is no room inside please wait outside until someone leaves before entering.
7.It is preferable that you use your own pen for signing and completing any required paperwork. Please bring your own pen from your vehicle.
8.As we have pointed out before it is important to note that currently we can only accept card (debit card no credit) We cannot accept cash for this service.
From everyone at THE WOF & REGO CENTRE please take care of yourselves, your family and all of those around you.
Thank you for your understanding during this time.
COVID -19 LEVEL 3 SERVICE UPDATE
The last few weeks have been unlike anything New Zealand has ever experienced before. We’ve all been in this together so from everyone at THE WOF & REGO CENTRE we understand how hard it will have been for you, your families, your businesses and those around you but we thank you for all that you have done to ensure we get through this period of time in the safest and healthiest possible way.
COVID-19 ALERT LEVEL 3 SERVICES AND OPENING HOURS
From Tuesday 27th April 2020 (First Day of Level 3) we will enter COVID-19 Alert Level 3. This alert level enables us to open but under strict health and safety procedures.
Please Note we will not OPEN Until Monday 4th May 2020 at 8:00am.
We will continue to run on a reduced network of services opening during Alert Level 3. Our Hours will reduce to open from 8.00am to 4.30pm, Monday to Friday.
On Monday 4th May 2020. THE WOF & REGO CENTRE will open until 8am. This is to ensure we have been deep cleaned, all health and safety equipment has been properly installed and all staff are familiar with health and safety procedures.
In Alert Level 3 we are unable to offer Any Servicing, Pre-Purchase Inspections, Road User Charges, Vehicle Registration and other NZTA products or services. WOF INSPECTIONS ONLY
COVID-19 SAFETY PROCEDURES
As we move to COVID-19 Alert Level 3, our main priority at THE WOF & REGO CENTRE is to ensure the safety and wellbeing of our team members and our customers. We have made several operational changes here at THE WOF & REGO CENTRE.
In line with Ministry of Health recommendations, we will need you to follow strict health and safety procedures when visiting us for your vehicle inspection. To ensure you know what is happening we have outlined our new procedure below:
1.Before visiting any THE WOF & REGO CENTRE please ensure your vehicle is clutter free. To reduce the chance of infection, we will not be able to unload items from seats/floor or boots to complete inspections. We also ask that only one person comes to THE WOF & REGO CENTRE with the vehicle.
2.When arriving at THE WOF & REGO CENTRE please stay in your vehicle. A WOF & REGO CENTRE employee will come to you!
3.We will ask for your name, address and contact phone number to put in our COVID-19 register should we need to contact you again.
4.You will be asked a series of COVID-19 related questions. Please do not be offended when we ask these questions as they are for the safety of everyone visiting THE WOF & REGO CENTRE.
5.If you are an account customer the WOF & REGO CENTRE employee will take your order number to process the transaction. If you are not an account customer then you will need to make a card payment (credit or debit) inside the Office when directed to.
6.When you reach the front of the queue you will be given instructions by our Automotive Technician as to what they require you to do whilst the inspection is taking place. Please follow their instructions.
Our staff will be observing social distancing practices, wearing gloves and masks where appropriate and washing their hands between each inspection. We ask you to help us by observing these practices as well. Our customer service team are now seated behind Perspex hygiene screens. This is added protection for them and for you.
It is important to note that currently we can only accept card (debit or credit) or on account as a form of payment. We cannot accept cash or cheques.
THE WOF & REGO CENTRE
Our WOF & REGO CENTRE will be drop-by for our WOF inspection services. We will be managing our queues as efficiently as possible to ensure we get to our customers in a timely manner, so please be patient and remember to please remain in your vehicle until an employee comes to serve you. Thank you for your understanding.
If you would rather drop off your vehicle for a WOF inspection, please let us know and we can call you when your vehicle is ready to pick up.
EXTENSIONS ON EXPIRED INSPECTIONS AND DOCUMENTS
THE WOF & REGO CENTRE and other inspection industry organisations are continuing to work with the New Zealand Transport Agency (NZTA) to gain clarification surrounding extensions on expired WoF’s,
Because the industry was unable to provide services to non-essential service vehicles during COVID-19 Level 4 lockdown the NZTA announced a legislative change (effective 10 April) that provides temporary extensions to the following expired inspections and documents:
•Warrants of Fitness (WoFs) and Certificates of Fitness (CoFs), driver licences, and vehicle certifications issued under the Vehicle Standards Compliance Rule that expired on or after 1 January 2020.
•endorsements (including drivers of passenger services and dangerous good endorsements held by some truck drivers) that expired on or after 1 March 2020.
•It also provides a temporary suspension of the requirement to have a current vehicle licence (rego), if the vehicle licence expired on or after 1 January 2020.
This means that if the above have expired on or after the dates stated there is currently an extension in place so you will be able to begin your renewal process once the government has decreed it safe to resume normal life.
At the current time the NZTA is still assessing how and when new expiry dates will be applied and how long these extensions will be, given the Government priorities as we move through the different COVID-19 Alert Levels. As the Agency knows more, they will clearly communicate with both the industry and the public.
As information becomes available the NZTA will updating their website. All up to date information and further details can be found on the NZTA FAQ page.
In addition, we have also had questions relating to vehicle insurance and expired Warrants of Fitness. The New Zealand Insurance Council has put out an advisory on this which can be found on their site https://www.icnz.org.nz/media-resources/media-releases/single/item/covid-19-insurance-advisory-your-car-insurance-and-wof-during-alert-level-4/
FOR ROAD USER CHARGES, VEHICLE REGISTRATION AND OTHER NZTA PRODUCTS
We are unable to offer these services to any of our customers at this point in time. These services will resume when we are able to resume normal business again.
For information about expiry extensions to certain NZTA products please read the “Extensions on Expired Inspections and Documents” section in the information above.
To support owners/operators during COVID-19, the NZTA may be able to issue a RUC refund for excess distance remaining.
To qualify, the vehicle must be a:
•heavy motor vehicle or trailer that is more than 3500kg, that
•has more than $500 worth of RUC remaining on the vehicle
If you meet this criteria and would like to request a refund, please email rucassessments@nzta.govt.nz. Please ensure you include your registration plate number/s, current hubodometer reading and a contact number. Please be aware THE WOF & REGO CENTRE is unable to issue any refunds, these need to be done through the NZTA.
For additional information please visit nzta.govt.nz.
We’re committed to keeping you up to date with any changes that we need to make during this time and will post updates on our website, our social media channels and send further emails. We ask that you regularly check www.wofandregovehicletesting.co.nz for information as this will be where we will post information first.
From everyone at THE WOF & REGO CENTRE please stay safe take care of yourselves, your family and all of those around you.